When high-net-worth individuals, entertainment industry professionals, and C-suite executives face relocation, they confront a dilemma: entrust precious belongings to traditional movers or pay premium rates for white-glove concierge service.
Greystone Relocation Concierge positions itself squarely in the latter category, promising “wedding planner” levels of coordination for what most people consider merely a logistical headache. But does their 15-year track record and celebrity client roster translate into value worth the significant cost premium, or are affluent movers simply paying for brand cachet?
Greystone Relocation Concierge Company Snapshot Overview
| Attribute | Detail |
|---|---|
| Headquarters | West Hollywood, California (Los Angeles metro area) |
| Founded | 2009 (15+ years operating history) |
| Core Client Base | High net worth individuals, entertainment industry professionals, professional athletes, C suite executives, luxury homeowners |
| Geographic Coverage | Primary operations in Los Angeles and San Francisco; services available nationwide and internationally with California focus |
| Primary Focus | White glove relocation concierge services, full service luxury home moves, turnkey relocations with complete home setup |
| Business Model | Premium-priced concierge service with project management oversight; not a traditional moving company – coordinates all aspects of relocation |
| Company Size | Approximately 14 core employees plus trained associates; privately held LLC structure |
| Typical Client Profile | Busy professionals with luxury homes, minimal time for move coordination, privacy concerns, and premium service expectations |
| Flagship Services | Full service packing and unpacking, home organization and setup, specialty handling (art, wine, automobiles), climate controlled storage |
| Service Delivery | Dedicated project manager model with college educated associates in signature argyle uniforms providing NDA protected privacy and turnkey experience from start to finish |
Table of Contents
What Are the Main Pros and Cons of Greystone Relocation Concierge for Luxury Moves?
Greystone Relocation Concierge Pros
- Comprehensive white glove concierge service handling every aspect of relocation from initial planning through complete home setup and organization.
- 15+ years of specialized experience in luxury home relocations with a proven track record serving high-profile entertainment industry and professional athlete clients.
- Dedicated project manager model ensures a single point of contact and personalized coordination throughout the entire relocation process.
- Comprehensive NDA and privacy protection framework, critical for entertainment professionals, athletes, and executives who require discretion.
- Turnkey home setup service including unpacking, furniture arrangement, art installation, appliance setup, and WiFi configuration for immediate move-in readiness.
- Specialty services for fine art, wine collections, automobile transport, and estate management that exceed traditional moving company capabilities.
Greystone Relocation Concierge Cons and Considerations
- Premium pricing significantly exceeds traditional moving services, with full-service luxury home relocations often reaching five-figure totals.
- Geographic service concentration in Los Angeles and San Francisco may limit practical availability for relocations outside California or major metro areas.
- Limited online review presence makes independent service quality verification more challenging compared to larger, national moving companies.
- Not suitable for budget-conscious relocations, middle-income families, or situations where cost efficiency takes priority over convenience and service level.
What Is Greystone Relocation Concierge and How Do They Differ From Traditional Moving Companies?
Greystone Relocation Concierge is a luxury relocation management firm founded in 2009 that coordinates entire moves for high-net-worth clients, entertainers, athletes, and executives. Instead of just supplying a truck and crew, they provide a dedicated project manager and a trained team that handles planning, packing, transport, and full home setup. The key difference from traditional movers is the concierge-style oversight and the depth of service, not just the physical move itself.
Greystone Relocation Concierge operates as a luxury relocation management firm rather than a traditional moving company. Founded in 2009 and headquartered in Los Angeles with operations in San Francisco, the company has built its business serving entertainment industry professionals, professional athletes, corporate executives, and luxury homeowners who value discretion and comprehensive service over cost considerations.
The firm employs approximately 14 core staff members complemented by trained associates for specific relocations. Unlike commodity moving services where laborers load boxes onto trucks, Greystone Relocation Concierge positions its team as college-educated professionals who undergo rigorous training before wearing the company’s signature argyle uniforms. This educational pedigree matters less for physical labor and more for handling the interpersonal dynamics of entering clients’ homes, understanding luxury brand distinctions, and managing complex coordination scenarios.
What Specialty Services Does Greystone Relocation Concierge Offer Beyond Standard Moving?
Beyond standard packing and transport, Greystone focuses on asset-sensitive and lifestyle services that most movers cannot provide. This includes museum-level fine art handling, wine collection management, enclosed transport for luxury and classic cars, climate-controlled storage, and full technology and AV setup. These specialty services are where Greystone clearly separates itself from conventional moving companies.
Greystone Relocation Concierge’s differentiation intensifies in specialty service categories where traditional movers lack capability or insurance coverage. Their automobile and estate management services handle luxury vehicle transportation via enclosed carriers, coordinate classic car relocations requiring specialized knowledge, and can arrange for vehicles to be detailed and ready upon arrival at the destination property.
Wine collection handling receives particular attention given both the financial value and environmental sensitivity of premium wine cellars. Greystone Relocation Concierge’s team manages temperature-controlled packing, specialized wine shipping logistics, and reconstitution of wine storage in the new location. For clients with extensive collections, this service alone can justify engagement costs given the replacement value of damaged bottles.
Fine art removal and installation brings museum-level expertise to residential relocations. The team coordinates with art handlers, arranges appropriate insurance coverage, manages crating and transport of valuable pieces, and handles professional installation at the destination. Similar specialized handling extends to chandeliers, sculptures, and other high-value decorative items requiring expertise beyond typical moving company capabilities.
Greystone Relocation Concierge Service Overview
| Service | Category | What’s Included |
|---|---|---|
| Full Service Relocation Management | Concierge Coordination | Dedicated project manager, detailed planning consultation, complete relocation timeline coordination, vendor management, transportation logistics oversight, single point of contact throughout entire process. |
| Expert Packing Services | Pre-Move Preparation | Professional packing using premium materials, detailed item photography and inventory, customized packing methods for delicate items, decluttering assistance, donation coordination, estate sale management if requested. |
| Home Setup and Organization | Post Move Services | Complete unpacking of all boxes, furniture arrangement per specifications, kitchen cabinet organization, closet setup with hanging and folding, bed making, refrigerator stocking, utility activation coordination, immediate move-in readiness. |
| Fine Art Handling | Specialty Services | Museum-quality art packing and crating, specialized art handler coordination, high-value insurance coverage arrangement, professional art installation at destination, sculpture and chandelier handling. |
| Wine Collection Management | Specialty Services | Temperature-controlled wine packing, climate-controlled transportation coordination, wine cellar inventory management, specialized wine shipping logistics, wine storage reconstitution at new location. |
| Automobile Transport | Vehicle Services | Enclosed carrier transport for luxury and classic vehicles, specialized classic car handling, vehicle detailing upon arrival, multi-vehicle coordination for estates, secure transport with insurance coverage. |
| Climate Controlled Storage | Storage Solutions | Secure, monitored storage facilities with climate control, short-term and long-term storage options, seamless integration with relocation timeline, item retrieval coordination, protection from environmental damage. |
| Technology and AV Setup | Home Setup | Television mounting and installation, home theater system setup, WiFi network configuration, universal remote programming, smart home device coordination, cable and streaming service activation support. |
| Athlete Relocations | Specialized Relocations | Fast-turnaround relocations for team transfers, tight deadline accommodation, mid-season move coordination, privacy protection for high-profile athletes, turnkey setup for immediate residence capability. |
| Corporate Executive Relocations | Business Relocations | Minimal disruption to work schedules, home office setup and organization, coordinated relocation for busy executives, discretion and privacy protection, comprehensive service requiring minimal client involvement. |
| International Relocations | Global Services | Customs documentation coordination, international shipping logistics, destination country delivery management, cross-border move oversight, time zone coordination for seamless international transitions. |
| Estate Management | Comprehensive Services | Large estate coordination with multiple properties, staff coordination if applicable, valuable asset inventory and management, complex relocation logistics for high-net-worth households, concierge-level attention to every detail. |
What Do Clients Say About Greystone Relocation Concierge Service Quality?
Public reviews and testimonials highlight Greystone’s responsiveness, attention to detail, and the feeling of arriving to a fully set-up home after a move. High-profile clients frequently mention stress reduction, discretion, and thoughtful touches as key differentiators versus past relocation experiences. The main nuance is that review volume is relatively limited, reflecting a focused niche client base rather than mass-market scale.
Greystone Relocation Concierge’s service quality assessment reveals consistently positive feedback within their target market segment. Yelp reviews cluster around 5-star ratings, with 27 reviews demonstrating limited volume but high satisfaction. Testimonials from celebrity clients including Jensen and Daneel Ackles, Sarah Silverman, Brock Osweiler, and J.J. Redick emphasize stress reduction, attention to detail, and the experience of arriving at fully-prepared homes.
Common praise themes include project manager responsiveness, careful handling of belongings, personalized touches like welcome gifts and follow-up cards, and the transformative experience of “never lifting a finger” during relocation. Clients with multiple prior moves using traditional services consistently compare Greystone Relocation Concierge favorably, noting the qualitative difference between basic moving services and comprehensive concierge support.
Criticisms appear minimal in public reviews, though the absence of negative feedback itself raises questions. Companies serving dozens or hundreds of clients annually typically accumulate some dissatisfied customers. Greystone Relocation Concierge’s sparse review volume suggests either a very small client base, exceptionally high satisfaction rates, or effective management of unhappy client situations before public review posting.
How Much Does Greystone Relocation Concierge Cost for Luxury Home Moves?
Greystone does not publish fixed price lists and instead prepares custom quotes based on property size, distance, complexity, and service scope. Client feedback and industry benchmarks suggest that full-service luxury relocations typically cost in the five-figure range, with complex estate moves potentially higher. While this is a clear premium over standard movers, the time saved and reduced disruption can be financially rational for high-earning clients.
Greystone Relocation Concierge does not publish pricing, operating instead on a custom quote model based on home size, distance, service scope, and specific requirements. Client reviews consistently describe the service as “expensive but worth every penny,” suggesting significant premium over traditional moving services. Industry sources and client discussions indicate full-service relocations easily reach five-figure totals for luxury homes, with complex multi-home estates potentially approaching six figures.
Breaking down cost components illuminates where this pricing originates. Traditional cross-country moves for large homes might cost $10,000-$15,000 for professional movers. Greystone Relocation Concierge’s pricing incorporates project management labor, specialized packing materials, supervision fees, home setup labor (often requiring multiple days of professional organizing work), coordination overhead, and profit margins appropriate for luxury service delivery.
For perspective, professional organizing services alone often command $75-$150 per hour, and complete home setup for a luxury residence could require 40-80 hours of professional time. Add specialized art handling, vehicle transport, wine storage coordination, and project management oversight, and five-figure pricing becomes arithmetically defensible if not emotionally palatable for mass-market consumers.
The value equation ultimately depends on client circumstances. For executives whose billable hours exceed $500, spending 20-30 hours coordinating relocation represents $10,000-$15,000 in opportunity cost before considering stress and family disruption. Greystone Relocation Concierge’s pricing may exceed traditional movers by $15,000-$25,000, but the time recapture and stress reduction can mathematically justify costs for high-income professionals.
Greystone Relocation Concierge vs Industry Standards
- White Glove Service: Comprehensive turnkey model with complete packing, home setup, art installation, appliance configuration vs. Industry: basic packing and unpacking services
- Privacy and Discretion: Comprehensive NDAs for all associates, discreet uniforms, proven track record with high profile clients vs. Industry: minimal privacy protocols
- Luxury Expertise: Specialized handling of fine art, wine collections, automobiles, estates with college educated associates trained in luxury brand distinctions
- Service Track Record: 15+ years operating, celebrity client testimonials from HBO, LA Clippers, Apple, actors, athletes with consistently 5 star reviews
- Value for Money: Premium pricing significantly exceeds traditional movers with five figure costs for luxury homes vs. Industry: more cost competitive pricing
- Geographic Coverage: Concentrated in Los Angeles and San Francisco with limited nationwide reach vs. Industry: broader national and international service networks
Is Greystone Relocation Concierge Worth the Investment for Luxury Home Relocations?
Greystone is worth considering if you are relocating a high-value home, have limited time, and want to offload almost all logistics to a trusted team. The service is expensive, but the combination of stress reduction, time savings, and expert handling can justify the premium for executives, entertainers, and other high-income households. For smaller properties or cost-driven moves, traditional movers or hybrid DIY solutions will usually make more sense.
Greystone Relocation Concierge occupies a genuine niche in the relocation services market, delivering comprehensive concierge support that fundamentally differs from traditional moving company operations. Their 15-year operating history, celebrity client endorsements, and consistently positive reviews suggest legitimate capability and service quality within their target market segment.
The value proposition centers on time recapture, stress reduction, and specialized handling expertise rather than cost efficiency. Clients who can justify five-figure relocation expenditures and prioritize seamless transitions over budget consciousness will find Greystone Relocation Concierge’s model compelling. Those seeking basic moving services or cost-conscious solutions should look elsewhere—Greystone Relocation Concierge explicitly positions as premium-priced, and their service delivery reflects this market positioning.
Prospective clients should request detailed written proposals specifying all included services, obtain clarity on storage charges and any additional fees, verify insurance coverage limits for high-value items, and discuss specific concerns like wine handling or art installation during consultation. The project manager assigned to your relocation becomes the primary interface throughout the process, so chemistry and communication style with this individual matter significantly.
FAQ
Does Greystone Relocation Concierge Offer Storage Solutions for Luxury Relocations?
Greystone Relocation Concierge provides both short-term and long-term storage solutions in climate-controlled, monitored facilities. This becomes particularly valuable when purchase and sale timing don’t align, renovations delay move-in dates, or clients need temporary housing during transitions. The storage offering integrates seamlessly with their relocation services—items move from origin home to storage to destination home under continuous Greystone Relocation Concierge oversight rather than requiring separate vendor coordination.
Where Does Greystone Relocation Concierge Provide Service and What Are Geographic Limitations?
Greystone Relocation Concierge operates primarily from Los Angeles and San Francisco, with service availability concentrated in California and major metropolitan areas where they can deploy teams. While they handle relocations nationwide and internationally, practical considerations limit their effective service radius. Cross-country relocations work well when moving from or to California locations. Midwest-to-East Coast relocations or moves within secondary markets may receive limited Greystone Relocation Concierge involvement beyond coordination oversight.
What Type Of Client Is Greystone Relocation Concierge Best Suited For?
Greystone Relocation Concierge is best suited for high-net-worth individuals, entertainment industry professionals, professional athletes, and C-suite executives relocating luxury homes. These clients usually have limited time, high privacy expectations, and complex assets such as fine art, wine collections, or classic cars. For them, minimizing disruption and protecting reputation often matters more than minimizing the moving bill.
