Bizzarro Agency has emerged as New York City’s highest-rated boutique real estate brokerage since its 2013 founding, specializing in Upper Manhattan, Westchester, and NYC residential properties with a client-centered approach that challenges traditional real estate commission structures and service models.
Operating with over 40 experienced real estate agents serving buyers, sellers, and investors across Washington Heights, Harlem, Inwood, the Bronx, and Westchester County, Bizzarro Agency has generated more than $750 million in residential real estate sales while accumulating 2,000+ verified five-star reviews on Google, Zillow, and StreetEasy, earning recognition as StreetEasy’s Best Buyers Agents and placement on Inc. 5000’s fastest-growing companies list.
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Bizzarro Real Estate Agency Company Overview
Bizzarro Real Estate Agency operates as New York City’s highest-rated boutique residential real estate brokerage, founded in 2013 by Matthew Bizzarro with the specific mission to serve Upper Manhattan—a neighborhood he felt was systematically neglected by the broader real estate industry.
Matthew Bizzarro’s real estate journey began unconventionally in 2002 when he took a summer agent position to supplement his teaching salary at Mother Cabrini High School in Washington Heights. Originally working with rental clients, Matthew found the experience unfulfilling until he began representing homebuyers, discovering genuine connection through helping families achieve homeownership dreams while learning about their children, pets, and aspirations.
Over 11 years of part-time real estate work while teaching, Matthew observed market trends, served clients diligently, and developed deep understanding of what clients truly needed in their real estate journey—particularly authenticity, transparency, and genuine advocacy versus transactional processing common across the NYC real estate industry.
When the brokerage Matthew worked for merged with a large corporate firm in 2013, he recognized an opportunity to create something different. He founded The Bizzarro Agency with core values rooted in his teaching background: own responsibility completely, commit to continuous improvement, and recognize that everyone is a leader contributing to collective success.
The company’s evolution reflects Matthew’s vision of community-centered real estate. Initially focused exclusively on Upper Manhattan neighborhoods including Washington Heights, Harlem, and Inwood, the agency has expanded to serve all of New York City and Westchester while maintaining its boutique, relationship-driven approach.
Today, Bizzarro Agency operates with over 40 real estate agents supported by comprehensive back-office systems including international operations teams in Greece (Athens), Barcelona, and Cyprus handling administrative functions, marketing, and client support around the clock.
The firm reports over $750 million in cumulative sales, having served more than 5,200 families since founding. The agency’s rapid growth led to recognition on the Inc. 5000 list of America’s fastest-growing companies, with revenue scaling from $30 million to $150 million and agent count growing from 6 to 75 through systematic operational excellence.
What Specialty Services Does Bizzarro Agency Offer Beyond Standard Brokerage?
Bizzarro Agency distinguishes itself through comprehensive buyer and seller support systems, proprietary training programs, and community involvement initiatives that extend far beyond standard transactional brokerage services.
Bizzarro Agency’s competitive advantage lies in its team-based approach where all 40+ agents collaborate on every client transaction, providing collective expertise rather than isolated agent knowledge. This structure ensures clients benefit from the agency’s complete market intelligence, negotiation experience, and administrative support regardless of which specific agent they’re assigned.
How Much Does Bizzarro Agency Cost for Real Estate Services?
Commission rates at Bizzarro Agency reflect NYC market standards while emphasizing value-added services including comprehensive board package support, full team collaboration, and flexible contract terms unavailable from traditional brokerages.
| Service Type | Typical Fee Range |
|---|---|
| Buyer Representation Commission | Typically 2% to 3% paid by sellers; post-NAR settlement, buyers may negotiate separate representation agreements with transparent fee structures |
| Seller Listing Commission | 5% to 6% total split between listing and buyer agents; Minute-to-Minute listing agreement allows sellers to terminate anytime without penalties |
| First-Time Buyer Services | Integrated into buyer commission; includes board package preparation, co-op application support, financial pre-qualification guidance, and closing coordination |
| VIP Home Seller Program | No upfront payments; weekly analytics updates; ultimate flexibility with immediate contract termination rights; professional photography and staging consultation |
| Rental Services | Typically one month’s rent paid by landlords; tenant representation services available |
| Investment Property Consulting | Integrated into transaction commissions; includes market analysis, rental income projections, neighborhood demographic research |
Bizzarro Agency emphasizes its Minute-to-Minute listing agreement as a key differentiator, allowing sellers complete control with ability to terminate representation immediately for any reason without contractual penalties—reflecting confidence in service quality versus contractual lock-in.
The agency provides full team support meaning every client benefits from collective expertise of all 40+ agents, administrative staff, and international support teams versus relying solely on individual agent knowledge and availability.
Awards
Bizzarro Agency’s client service excellence and rapid growth have earned significant industry recognition, particularly for buyer representation, company culture, and business expansion.
| Award | Issuing Organization |
|---|---|
| Best Buyers Agents – New York City | StreetEasy |
| Best of Award | Zillow |
| Inc. 5000 Fastest-Growing Companies | Inc. Magazine |
| NYC’s Highest-Rated Real Estate Agency | Consumer Reviews |
| 2,000+ Five-Star Reviews | Google, Yelp, Zillow Combined |
| Featured Local Expert | NY1 News, PIX11 News, CBS2 New York, The New York Times |
| REBNY Upper Manhattan Committee Chair | Real Estate Board of New York |
| REBNY Ethics Board Member | Real Estate Board of New York |
These awards validate Bizzarro Agency’s sustained leadership in client-centered service, community involvement, and operational excellence within New York City’s highly competitive residential real estate market.
Is Bizzarro Agency Worth the Investment for Home Buyers and Sellers?
Bizzarro Agency isn’t simply another NYC real estate brokerage, it’s a community-focused boutique firm combining hyper-local neighborhood expertise with full-team collaboration and genuine client advocacy rooted in founder Matthew Bizzarro’s teaching background.
For first-time buyers navigating NYC’s notoriously complex co-op and condo markets, Bizzarro provides comprehensive board package preparation, financial pre-qualification support, and patient education through the entire purchasing process. The agency’s 2,000+ five-star reviews consistently highlight agents’ willingness to show numerous properties, explain complicated terms, and advocate fiercely during negotiations without pressure tactics.
For sellers seeking maximum exposure with complete flexibility, Bizzarro’s Minute-to-Minute listing agreement provides unprecedented control, allowing immediate contract termination for any reason while receiving professional marketing, weekly analytics updates, and full team support throughout the selling process.
For investors and repeat clients, Bizzarro’s deep Upper Manhattan and Westchester market knowledge provides insights into emerging neighborhoods, rental income potential, and long-term value appreciation opportunities that generic market data cannot capture.
Where the company truly excels is applying teaching principles to real estate, educating clients thoroughly, building genuine relationships extending beyond closing, and maintaining authenticity versus sales-focused pressure common across the NYC market. Matthew’s background as a teacher and community leader infuses the entire agency with service-oriented culture prioritizing client outcomes over transaction volume.
Bizzarro Agency vs Industry Standards
- Client Satisfaction: 2,000+ five-star reviews across Google, Zillow, StreetEasy with StreetEasy Best Buyers Agents award vs. Industry: average 3-4 star ratings with limited review volume
- NYC Neighborhood Expertise: 12-year Upper Manhattan specialization with deep Washington Heights, Harlem, Inwood knowledge, REBNY committee leadership vs. Industry: generalist approach across multiple markets without hyper-local focus
- Team Collaboration: All 40+ agents working on every transaction providing collective expertise and 24/7 support vs. Industry: individual agent model with limited collaboration and siloed knowledge
- First-Time Buyer Support: Comprehensive board package preparation, patient education, financial pre-qualification, teaching-based approach vs. Industry: basic buyer services with limited first-timer specialization
- National Brand Recognition: Boutique NYC focus with limited national presence outside New York market vs. Industry: franchise brands with multi-state offices and nationwide marketing reach
- Geographic Reach: NYC and Westchester concentration creating regional specialization vs. Industry: national franchises with international networks and multi-state presence reducing geographic dependency
FAQ
What types of properties does Bizzarro Agency specialize in?
Bizzarro Agency specializes in NYC and Westchester residential properties including Upper Manhattan apartments and condos (Washington Heights, Harlem, Inwood), co-ops throughout Manhattan, Bronx residential properties, Brooklyn neighborhoods, and Westchester single-family homes. The agency has particular expertise in first-time buyer properties, co-op board applications, and investment properties.
How can I get in touch with Bizzarro Agency for a consultation?
Visit bizzarroagency.com or call (917) 979-2259 to connect with the team. The agency provides initial consultations to understand your buying or selling goals before matching you with an appropriate agent. Headquarters are located at 8 West 126th Street, New York, NY 10027, with operations available 24/7 through international support teams.
What is the typical commission rate for Bizzarro Agency’s services?
Commission rates typically range from 5% to 6% total for seller transactions, split between listing and buyer agents. Following NAR settlement changes, buyers may negotiate separate representation agreements with transparent fee structures. Bizzarro’s Minute-to-Minute listing agreement allows sellers to terminate representation immediately without penalties, demonstrating confidence in service quality versus contractual lock-in.
